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Help centre

Answers to common questions. Cannot find yours? Contact us below.

Getting started

Yes. Registration, search, interests, shortlists and messaging are free for every member. There are no premium plans and nothing to upgrade to. Read why we are free.

Adults who are legally eligible to marry and are seeking marriage. You may create a profile for yourself, or for a son, daughter, brother, sister or relative with their knowledge and consent.

A member of our team checks every new profile and photo before it becomes visible. This normally takes under 24 hours. You will get an email when it is approved or if something needs to change.

It means a moderator has looked at the profile and found it complete and consistent. It is not an identity check, a background check or a guarantee of marital status.

Privacy and photos

You choose: all members, only accepted connections, or only members you individually approve. Photos are never shown publicly to visitors who are not signed in.

Nobody, unless you share it. After an interest is accepted the other member can request your contact details; you decide whether to grant it, and you can revoke it later.

Yes. Account > Privacy lets you pause your profile so it disappears from search while keeping your existing conversations.

No. Other members see your age only. Horoscope details are a separate optional section with their own privacy setting.

Interests and messages

Send an interest from a profile. When the other member accepts, a conversation opens in your Messages. Messaging is free and unlimited within our safety limits.

To protect members from spam and copy-paste approaches. The limit resets every day and cannot be lifted by paying, because nothing on Sanjog Darpan is paid.

Yes, while it is still pending. Accepted interests can be ended by blocking or by declining further contact.

Safety

Do not send anything. Report the profile using the Report button and block them. Our team reviews every report. See the safety centre.

Open the profile or the conversation and choose Report. Tell us what happened; the more detail the better. Reports are confidential.

Account

Go to Account > Data & privacy > Delete account. Your profile disappears immediately and your data is erased after the recovery period described in the privacy policy. You can also download a copy of your data first.

Use Forgot password. We will send a one-time link to your registered email (or a code to your verified mobile).

Yes, from the language switch in the header or Account > Preferences. Profile text you write is never translated automatically.

Still need help?

Questions, feedback or a safety concern? Send us a message and we will reply by email.

Contact support